Contact information

At MyPitz, we are committed to providing excellent customer support and a smooth shopping experience.

Customer Support

If you have any questions, concerns, or need assistance, our support team is here to help.

📧 Email: MyPitz@gmail.com

We aim to respond to all inquiries within 24 hours, Monday through Friday.

Business Hours

Our customer support operates during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday – Sunday: Closed

Responses may be delayed during weekends and holidays.

Order Support

For any questions regarding your order, please include:

  • Your full name
  • Order number
  • Description of your request

This will help us assist you faster and more efficiently.

Returns & Refunds

For return requests or refund inquiries, please contact us via email and our team will guide you through the process.

For full details, please review our Return & Refund Policy.

Business Inquiries

For partnerships, collaborations, or wholesale inquiries, please contact us at:
MyPitz@gmail.com

Important Notice

Please note that sending multiple emails regarding the same issue may delay response time. Our team handles all inquiries in the order they are received.